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General questions
5 articles
About us
Why register my school?
What are the steps involved in taking part?
Will my students be able to practise?
Are my students' data safe?
The CONTEST
6 articles
What is THE BIG CHALLENGE?
When is the competition taking place?
How do I register my students?
Will my students be able to practise?
How much does it cost to enter the contest?
Do my students need to be registered to use the training application?
Registration to the contest
13 articles
How long can students be registered?
What levels should I choose for my students?
How many students can I register?
Is there a maximum number of students I can register?
Should I only register the best students?
Is it possible for students to register individually?
How do I add students after I have registered?
My students are not available on the test date
View all articles in “Registration to the contest”
Contest formats
2 articles
What format should you choose for the contest?
What is the difference between the Flexible format and the Online format?
The content of the test
2 articles
What themes are covered?
What do the questionnaires look like?
The assessment
2 articles
How difficult are the questionnaires?
What should students do if they don't know the answer to a question?
Participation conditions
6 articles
Who pays the registration fees?
What levels are available?
How much are the registration fees?
How do I make a payment?
I need an invoice
Some of my students were absent on the day of the contest. Can they be refunded?
The Big Challenge PLAY
11 articles
What are differences between The Big Challenge PLAY and PLAY+?
What happened to English Every Day?
What are the registration fees for TBC PLAY+?
Are there any prizes to be won with PLAY or PLAY+?
Do my students have to be registered for the contest to access PLAY?
Can one use The Big Challenge PLAY+ on a computer?
Is my students' data safe?
Is The Big Challenge Play open to all levels?
View all articles in “The Big Challenge PLAY”
The Big Challenge ONE
4 articles
What is TBC ONE?
What are the advantages of TBC ONE?
What are the registration fees for TBC ONE?
Why are the fees lower at the beginning of the year?
My Big Challenge Account
6 articles
I am a coordinating teacher and do not have an account or I can't find it - what can I do?
I am not a coordinating teacher and would like an account - how do I create one?
I forgot my password/e-mail address - what can I do?
I don't have a password - what can I do?
Why does my user account look different?
How can I add students to my school's participation?
General organisation of the contest
4 articles
Can I choose to take the test on paper or online ?
Do I have to declare which format I choose?
Is it necessary to set a special date within the competition period and how can I let you know?
What should students do if they don’t know the answer to a question?
Taking the test Online
9 articles
What do I have to prepare for the day of the competition?
What happens the day of the contest?
What does the test look like?
When will I receive access and our Big Challenge code for the competition?
Are headphones absolutely necessary?
Some of my students were absent the day of the contest. Can we get a refund?
Can I already open the contest link to see what the competition looks like?
What is the advantage of creating classes in my user account beforehand?
View all articles in “Taking the test Online”
Taking the test on Paper
4 articles
Can my pupils take part in the contest if my school doesn’t have (enough) computer equipment?
What do I need to do to organise the test on paper?
Will my pupils be able to do the listening questions?
How do I return the answer sheets to be marked?
Results and Prizes
13 articles
How can I access our results and download my students' certificates?
How are prizes assigned to students?
My students cannot see their results - how can I help them?
Where can I find the individual codes of the students?
Are schools and countries ranked?
What happens if the top students have the same score?
Where can my students find their results online?
Where do I find the solutions of the contest?
View all articles in “Results and Prizes”
Technichal difficulties
9 articles
Where can I find the contest link?
Do I have to send you the names of our students?
My students have technical problems - how can I help them?
Don't my students need individual codes to access the competition? Why did I only receive one for the whole school?
Do I need to be logged in as a teacher to allow my students to start the competition?
When can the contest link be accessed?
Where can I see who has already participated?
How do I use "Report to anomaly" in my user account?
View all articles in “Technichal difficulties”
Privacy Policy
3 articles
What personal information must participants provide?
Where can I find your privacy policy?
Is my data from my account as a teacher protected?