13 articles

- When do I need to register my students?
- What levels should I choose for my students?
- How many students can I register?
- Is there a maximum number of students I can register?
- Should I only register the best students?
- Is it possible for students to register individually?
- How do I add students after I have registered?
- My students are not available on the test date
- View all articles in “Registration to the contest”

6 articles

- I am a coordinating teacher and do not have an account or I can't find it - what can I do?
- I am not a coordinating teacher and would like an account - how do I create one?
- I forgot my password/e-mail address - what can I do?
- I don't have a password - what can I do?
- Why does my user account look different?
- How can I add students to my school's participation?

5 articles

9 articles

- What do I have to prepare for the day of the competition?
- What happens the day of the contest?
- What does the test look like?
- When will I receive access and our Big Challenge code for the competition?
- Are headphones absolutely necessary?
- Some of my students were absent the day of the contest. Can we get a refund?
- Can I already open the contest link to see what the competition looks like?
- What is the advantage of creating classes in my user account beforehand?
- View all articles in “Taking the test Online”

13 articles

- How can I access our results and download my students' certificates?
- How are prizes assigned to students?
- My students cannot see their results - how can I help them?
- Where can I find the individual codes of the students?
- Are schools and countries ranked?
- What happens if the top students have the same score?
- Where can my students find their results online?
- Where do I find the solutions of the contest?
- View all articles in “Results and Prizes”

9 articles

- Where can I find the contest link?
- Do I have to send you the names of our students?
- My students have technical problems - how can I help them?
- Don't my students need individual codes to access the competition? Why did I only receive one for the whole school?
- Do I need to be logged in as a teacher to allow my students to start the competition?
- When can the contest link be accessed?
- Where can I see who has already participated?
- How do I use "Report to anomaly" in my user account?
- View all articles in “Technichal difficulties”